Last Updated: Jan 22, 2018
Data We Process
Email Address We do not collect your email address.
Location Information We collect location information (together with device id and device name) for certain Sidekick events, such as, when a high force impact is detected or whenever a call is placed manually or automatically by Sidekick. Location information is crucial to the Service.
Face Feature If enabled (e.g. on iPhone X), sensor data (e.g. eye closed status) will be used for producing real time alerts. It is never stored on cloud or on device. It is also never shared with third parties.
Other Information We may collect and process other information, such as your name, phone number, crash logs and support information, to provide the Service and carry out the transactions you authorize. We may collect and process performance and usage information to provide and improve the Service and other products and services we or our affliates may offer.
Data We Do Not Store
Sensor Data Sidekick analyzes sensor data (accelerometers, gyroscope, car interface and wearables) on the fly for the purpose of accident detection only. The information is not stored permanently.
Emergency Contact Info We do not store your emergency contact info. However, we do have the history of the calls being placed through Sidekick.
Disclosure of Data
We are not in the business of selling or renting user data. We will not share data with third parties outside of Sidekick and affiliates except in the following narrow circumstances:
- If you direct or authorize the disclosure.
- If we believe in good faith that we must disclose information to protect the rights or property of our company or other users, including to prevent fraud or to enforce our agreements or policies governing your use of the Service; or if we believe in good faith that such disclosure is necessary to protect the personal safety or our personnel, users, or the public, we may make such disclosure as we believe is reasonably necessary for such protection.
- If we sell or reorganize all or part of our business, we may need to disclose user information to a third party who acquires our assets, as permitted by law.
- We occasionally contract with vendors, consultants and other service providers to provide services for us (such as customer support, email marketing, and technical infrastructure services). We may provide these companies with access to data where necessary for their engagement.
Data Location and Security
Sidekick utilizes the service provided by Sashido to store data we collect for backend processing. Please refer to the sashido.io policy page for more information (https://www.sashido.io/policies.html).
How to Contact Us
If you need more information, please contact us at [email protected]